Refund Policy for Course Assist Assignments & Dissertations

Requesting a Refund

1.1 Requesting a refund is very simple at Course Assist. Simply write to our customer support within the 14 days of product delivery.

1.2 The client must mention the details for dissatisfaction and problems with the delivered work. Failing to provide logical reasoning within the 14 days period will result in cancellation of refund request with no more possibility for refund.

1.3 You can request a different writer to revise your work properly if you believe the work is not up to standard. If you are not fully disappointed, you can ask for free revision. Otherwise, you can request for partial refund to our customer support.

1.4 Share the submitted file along with grades if our delivered work has failed to meet the passing criterion. Our team will review it thoroughly and get back to you to discuss it.

1.5 At Course Assist, we aim to benefit our clients and employees both. Therefore, we offer full refund to our clients if the order has not been assigned to writer. Once the writer has put efforts into the work, the client can only request partial refund based on the work progress and deadline.

1.6 Once the order is completed or delivered, the client will not be entitled to refund unless there are quality or deadline issues.

1.7 The client is responsible for placing multiple orders with similar instructions. The client must coordinate with support team immediately before the writers start working to get full refund.

1.8 If the order is late because the client did not provide instructions on time or failed to communicate, there will be no refund.

1.9 You can ask for refund if we provide you with product after the deadline. The refund amount will be recalculated based on the price difference.

1.10 The client is not entitled for refund on late delivery of revisions. Always make sure to take adequate time for revisions so that the product can be delivered with optimum quality.

1.11 The client has no right to use the product once refund has been requested. We own the right to publish or resell that paper.

1.12 If you find our work completely plagiarized, provide us with authentic evidence to get free revision or partial refund.

1.13 If you find our work disappointing, you can request a revision or redo for free. You will not be eligible for revision once the order has been processed for revision or redo.

1.14 If the revision provided to the client is not satisfactory, the client can request for refund. The provided work will be assessed and partial amount will be refunded accordingly. If the client has submitted the products to the institution, there will be no refund.

1.15 The client may ask for full refund if our representative does not respond for 3 consecutive business days.

1.16 If the product fails to meet the passing criterion, the client can ask for a complete redo for free. Besides, the client can also ask for partial refund.

1.17 There will be no tolerance policy for clients who consider chargeback. Instead, the clients should communicate with our professional customer support team to discuss their issues and find solutions.

1.18 Clients who prefer chargeback without communication will be considered fraudulent. Adequate legal action will be pursued against them.

Refund Processing

2.1 The refund processing will cost £10 or more. Refund will not be applicable on order with smaller values. In such cases, client will be offered discount on future orders.

2.2 The company will take 14 days at max to refund amount once it is approved.

2.3 The company will not be liable to bear any transaction costs or bank charges.

2.4 In case there is any issue in refunding amount like delays from bank’s end, the billing department will contact the client to communicate.